FREE SHIPPING!
on orders of $99 or more

When will my order be shipped?

There is a 24-48 hour processing time for all orders regardless of their shipping method. However, we strive to ship orders out as quickly as possible.

We process orders from 9AM CT - 5PM CT on weekdays and 9AM ET - 12PM on Saturdays.

We do not process orders on Sunday and major U.S holidays.

Where do you ship to?

We ship to all 50 States in the U.S, Puerto Rico, Guam, U.S Virgin Islands, APO and FPO addresses.

All orders are shipped from Denham Springs, LA 70726.

Estimated Transit Times

Get FREE shipping on orders $75* and over!

*To qualify for free shipping, the value of the items in your shopping cart must equal to $75 or more after discounts and before tax (for LA residents).

USPS First Class Mail ("snail mail") 2-7 business days* in transit

USPS Priority (standard shipping) 2-4 business days* in transit

USPS service days: Monday - Saturday.

APO/FPO: For orders shipped to military addresses, the shipment can take up to 14 days in transit.

Late Shipments

We do not guarantee transit times and shipping fees are nonrefundable through us.

However, the shipping methods listed below are guaranteed directly through the shipping carrier with certain exceptions. These exceptions are usually weather delays and failed delivery attempts. For more information, please contact the carrier directly. If you feel your shipment was late due to a service failure, a claim can be filed by contacting the shipping carrier:

USPS: Only Priority Mail Express is guaranteed*

USPSĀ® Customer Service

Call 1-800-ASK-USPSĀ® (1-800-275-8777) to file a claim

Hours of Operation

Monday - Friday 8 AM - 8:30 PM ET

Saturday 8 AM - 6 PM ET

https://www.usps.com/help/welcome.htm


Order Tracking:

Once your order has been shipped, the tracking number will be sent to the email address registered to your account. This information can also be viewed when logged into your account in the "my account" page.

Please do not be alarmed if the delivery confirmation (USPS version of tracking) for your package has not updated in a few days. USPS delivery confirmation does not update until the package has reached a sort facility or your local post office. There are no updates in between. All delivery issues should be addressed with your local post office.

USPS offers speedy and reliable service at a low cost. However, they can and will occasionally make the mistake of mis-routing a package. Unfortunately these errors are out of our control and we are not responsible for errors or delays by USPS.

Incomplete or Incorrect Address Submissions:

Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times or returned orders. We will not reship the order until it is returned to us by the courier and the customer has paid for the cost to reship the order.

How are replacement parts shipped?

ALL replacement shipments and warranty shipments are shipped using USPS First Class Mail.